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FAQ
Frequently asked questions
No. Our business is focusing on holiday home rentals only.
No. You will do the management side / guest communication.
If we can fit them in our schedule, yes, we can offer those cleans.
Yes, we can supply all products/equipment. However, lots of clients have a preference in cleaning products. It's your choice.
No, we only provide our service from the Whale Bay roundabout to Greenslade road.
Yes, we are happy to look after your spa pool as well.
No. You best contact a gardener. We can help you out with local contractors.
No. Whilst we wipe away any obvious fingerprints on windows during a turnover clean, we don't do "proper" window cleaning. There are a few business in town that focus on windows.
Yes, we send out invoices that are tax deductable.
Yes, we are fully covered.
We will always email you after every turnover to inform you how guests have left your house. We take pictures of any broken items or things left behind. Also if the place is exceptionally dirty or if there are any other discrepancies we will inform you immediately.
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